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FAQs
What services does Armstrong Water & Mold provide?
We specialize in water damage restoration, mold remediation, fire damage repair, roof tarping, and full property restoration in Fort Myers and surrounding areas.
How quickly can you respond in an emergency?
We offer 24/7 emergency response and aim to address water or mold emergencies as soon as possible to minimize damage.
Do you work with insurance companies?
Yes — we partner directly with your insurance provider to help streamline claims and reduce your out-of-pocket hassle.
Is your company licensed and insured?
Yes. Armstrong Water & Mold is fully certified, licensed, and insured for both residential and commercial restoration projects in Florida.
What causes mold growth, and how do you fix it?
Mold thrives in moist environments. We don’t just remove the mold — we locate and address the source of moisture (like leaks or humidity) so mold doesn’t return.
Can I stay in my home during mold remediation?
Often yes — we contain the affected area to protect the rest of the property. If needed, we’ll advise when it’s safer to temporarily relocate.
How long does mold remediation take?
The timeline depends on the severity, size, and location of mold growth. Small jobs may take 1–2 days; larger, more complex ones can take several days.
Will the musty odor go away after remediation?
Yes, once the mold is removed and the moisture source fixed, the smell will dissipate.
If you discover more mold during the project, what happens?
We document any additional contamination or damage (with photos or video), discuss with you, and adjust the plan accordingly before proceeding.
Do you offer any guarantees or warranties?
We stand by our work. After remediation, we may offer a warranty or guarantee period to protect against future issues — subject to maintaining a dry environment.
What should I do immediately after discovering water damage?
The first step is to stop the water source if possible and ensure everyone’s safety. Contact Armstrong for emergency water damage cleanup, and we’ll handle the situation promptly.
How long does water damage cleanup and restoration take?
The timeline varies depending on the extent of the damage, but most water removal and drying processes take 3-5 days. Full restoration may take longer for repairs or renovations.
Can water damage lead to mold growth?
Yes, mold can develop within 24-48 hours of water exposure. That’s why immediate water extraction, drying, and dehumidification are essential to prevent mold growth.
Does Armstrong handle insurance claims?
Yes, we work with most major insurance companies and can assist you throughout the claims process, ensuring you get the coverage you’re entitled to.
Are your services available 24/7?
Absolutely. Armstrong provides 24/7 emergency water damage cleanup and restoration services to address issues promptly and minimize further damage.
What types of water damage do you repair?
We repair all types of water damage, including flood damage, plumbing leaks, storm damage, and appliance malfunctions, for both residential and commercial properties.
What are the first steps I should take after experiencing water damage?
When you are faced with water damage, stop the source of the water if possible, and then call a local water damage restoration company as soon as possible. Avoid contact as the water may contain harmful bacteria, pathogens, toxins, and other hazardous substances. When faced with storm damage, it’s crucial to act quickly and apply the right measures to mitigate the effects.
2. How quickly can Armstrong respond to a water damage emergency?
We offer 24/7 emergency services with a response time of 2 hours or less.
Are you licensed and insured for water damage restoration?
Yes, Armstrong is fully licensed and insured in Fort Myers, FL, providing professional restoration services with comprehensive coverage.
What is the IICRC certification, and why is it important?
The IICRC (Institute of Inspection, Cleaning, and Restoration Certification) sets standards for the cleaning, inspection, and restoration industries. Being IICRC-certified means we adhere to the highest industry standards.
Can Armstrong help with insurance claims?
Yes, we work closely with your insurance company to facilitate claims and ensure you receive the maximum benefits.
What types of water damage services do you offer?
As a leading water damage restoration firm, we provide a full range of water cleanup services including water removal, drying, dehumidification, water mitigation, mold remediation, cleaning, and full property restoration.
What are the most common signs of water damage in a home?
The most common signs of water damage in a home include discoloration on ceilings, walls, or floors, peeling paint or wallpaper, and musty odors indicative of mold growth. You may also notice warped floors, sagging ceilings, visible mold spots, increased utility bills, damp or wet carpets, rust or corrosion on metal fixtures, and sounds of running water when no taps are on. These indicators suggest that damage has occurred and you need water damage restoration.